About Us

Mission


History

Founded on June 12, 2006 in her basement, Pamela M. Anthony RN BSN CDMS CCM launched Restore Rehabilitation in Owings Mills, MD. A seasoned nurse and case manager in the industry, Pam envisioned creating a place where people loved to come to work, and in turn, would consistently give their best effort to produce superior case management service. Since then, she’s leveraged a business model that works and a solid reputation. Starting with two case managers serving a small Mid-Atlantic area, Restore has since grown to operate with over 200 employees providing field coverage in 26 states and nationwide telephonic coverage. The company continues to be headquartered in Owings Mills.


Values

Urgency

We define ourselves by “Success through a Sense of Urgency”. To us this means every assignment is critical and handled quickly and efficiently. Our clients know meeting their needs is our priority.

Competency

The Restore case management team, comprised of highly trained and credentialed employees, understands the business of Workers’ Compensation and the laws governing the areas we serve. Every case requires a unique approach and plan. Small caseloads allow for proactive results-based services that make a difference.

Performance

We follow internal principles based on accountability, expectations and outcomes. As a private company, our work is objective and independent. We know we must prove ourselves on every case.

Reliability

Resolve every case in a timely, cost-effective manner. We do this with a stable, structured and highly efficient team you can count on. Our clients are business professionals responsible for meeting goals and objectives. We understand that we have to deliver the best every time to earn and keep your business – and your trust.

Quality

We surpass industry standards and will exceed your expectations. The Restore Rehabilitation Executive Team, leaders in occupational and industrial disability services, manage strict customer service and quality guidelines daily. Case managers are trained and supported to do what they do best, medical and vocational case management.


People

iStock_000024395003Large PeopleOur people are our product. 

They’re our strongest asset and what differentiates us from competitors.  Our philosophy is to seek out, train and retain only the best of the best. We don’t hire subcontractors, that means you get consistent quality results. Our people reflect our corporate values not only in the field but with every client contact. We support a balanced business to personal life ratio as well as encourage pursuits in advanced education and credentials. Our Case Managers are dedicated to the Restore Difference.


Coverage


Coverage Map

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